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Text messages are not sending

Common issues with sending text reminders or ETA messages
Written by Mony
Updated 1 month ago

Once your Maidily account is connected to your Twilio account you will have the ability to automatically send text message reminders to your customers or ETA text messages.

You may receive this error when trying to send a reminder via text or ETA text:

[HTTP 400] Unable to create record: The From phone number tel:+12389880989 is not a valid, SMS-capable inbound phone number or short code for your account.

This error means that your Twilio phone number does not have SMS capability enabled for it. Please go to your Twilio account and enable SMS capability for the phone number.

Need help? We're here - email us: help@maidily.com

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