If a customer has a recurring subscription (Bi weekly, Monthly, Quarterly, Daily, Weekly, Every 3 Weeks, or Every 4 Weeks) you can cancel the entire subscription from the customer profile with a few clicks.
This is ONLY relevant to recurring services and not One time cleanings.
Here's how to cancel a customer's subscription:
- Navigate to the customer profile
- Click on the 'Subscription' dropdown
- Click on 'Cancel Subscription'
- Complete the confirmation request
- The subscription will be labeled as 'Canceled'
The customer will automatically receive a cancelation email (see your cancelation email template in Settings -> Template - Cancelation Receipt).
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