Frequently asked questions

FAQ's regarding our affiliate program and how it works
Written by Mony
Updated 5 months ago

What counts as an active customer/referral? 

An active customer/referral is someone who has an active subscription to Maidily, is NOT on trial, AND has had a successful payment be made for their subscription.

 

Can I sign up using my own referral link?

No. Unfortunately, self-referrals are STRICTLY prohibited. The aim of a referral program is to encourage affiliates  to spread the word about Maidily!

Why haven't I received a payout in 2 months+?

Please note that in order for a payout to occur you MUST have at least 3 active referrals.

Can I sign up on behalf of my clients through my own referral link?

We recommend you either sign up from your clients’ computers (if possible) OR sign up your clients as usual (without a referral link) and send us an email with their sign up email addresses to hello@maidily.com.

My friend/client signed up without using the referral link. What can I do?

Send us his/her email to hello@maidily.com and we’ll manually add them to the system.

Why can’t I see my sign-ups and/or rewards?

Our tracking is based on browser cookies, so if you used a different browser/device from the visit to sign up, you cleared your cookies, you used incognito, or you signed up from your own referral link, the signup might not be tracked. If you are 100% sure the sign up or sale were not tracked correctly, please contact us at help@maidily.com.

What’s the referral cookie life?

The referral cookie life is 60 days. If a user purchases the product after 60 days since the first referred visit, the conversion won’t be tracked anymore.

When will I get paid?

All payouts are processed on a monthly basis and paid out the following month on the 15th. We’ll email you when the payout is completed.

How can I get paid if I don’t have PayPal?

Please contact us at help@maidily.com to set up a different payment method. You have the option of using Wise.com or a bank account (ACH) payout.

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Have more questions about our affiliate program? Email us at help@maidily.com

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