You can charge your customers a cancelation fee and you can also refund it.
When you refund a cancelation fee the job status will change depending on if you refunded the full cancelation fee amount or the partial amount
Cancelation fee refund:
- Click on the 'Cancelation Refund' button in the top right corner
- From the pop up choose how much you would like to refund
-
Once you click 'Confirm' the fee total will be refunded back to the form of payment used for/on the job
- The Job status will change to either
- Cancelation - Partially Refunded
- Cancelation - Refunded
Cancelation - Partially Refunded
- Partial refund status
Cancelation - Refunded
- Full refund status
Have more questions? Give us a try - we may have the answers: help@maidily.com
