How to charge a cancelation fee

Learn how to charge a cancelation for a canceled job
Written by Mony
Updated 1 year ago

You can charge a variable cancelation fee per job - follow the steps below:

In the job details page:

1. Click on 'Cancel job'

2. Check the 'Charge cancelation fee' box:

3. Enter your cancelation fee amount:

4. Type out the word 'CANCEL'

5. Click on 'Confirm'

6. Cancelation fee will appear in 'Payment details' section


  • A cancelation email will automatically be sent
  • The job receipt will show 1 line item (and the total) called: Cancelation fee
  • Cancelation fees will show in Reports
  • Cancelation fees are counted as revenue

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