How to cancel individual jobs

Learn how to cancel individual jobs
Written by Mony
Updated 10 months ago

You can cancel individual jobs for customers by navigating to the job details page and clicking on the 'Cancel' button.

If the customer is on a recurring subscription (Bi weekly, Weekly, Monthly, Daily, Quarterly, Monthly, Every 3 Weeks, Every 4 Weeks, Every 6 Week, or Every 8 Weeks) their next job will be automatically recreated (they will receive a booking confirmation email).

Here's how to cancel individual jobs:

  • Navigate to the job details page of the job you want to cancel
  • Click on the 'Cancel' button in the top right corner
  • Complete the cancelation prompt

That's it!

  • If it's a One time cleaning then there is nothing else to be done. If they are on a recurring service then their next scheduled job will be created automatically and they will receive a booking confirmation email.
  • You can check your booking confirmation email template in Settings -> Templates -> Booking Confirmation 
  • You can choose to charge a cancelation fee

Have questions? We have answers:

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