Is the technician or team not appearing as available for a job?

Are you trying to assign a technician/team but it's not appearing as available?
Written by Mony
Updated 10 months ago

The most common reason for this happening is that you haven't set the availability of the Technician/Team:

Make sure to mark their availability for each day as 'Available' and then set the Start/Stop times:

Other reasons:

Their availability has to match the date/time of the job you are assigning them

If they are part of a Team but are not available for the job then the entire team will be NOT be available for selection

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