Is the technician or team not appearing as available for a job?

Are you trying to assign a technician/team but it's not appearing as available?
Written by Mony
Updated 2 years ago

The most common reason for this happening is that you haven't set the availability of the Technician/Team:

Make sure to mark their availability for each day as 'Available' and then set the Start/Stop times:

Other reasons:

Their availability has to match the date/time of the job you are assigning them

If they are part of a Team but are not available for the job then the entire team will be NOT be available for selection

Need help? We're here -

Did this answer your question?