🛠️ Troubleshooting/FAQsPassword reset, login, credit card payment, booking page issues, and scheduling conflicts
Learn what to do about potential issues and errors you may encounter
Need help logging in? Forgot your username/password?
See how to log out of Maidily
Are you missing an online payment for an invoiced job that you marked as paid?
Translate your Maidily app in Spanish
Learn how Maidily displays future jobs
Learn how to schedule jobs for the future or for the past when you create or edit a job
How does Maidily handle the system generated text messages (reminders and receipts)
Is your account integrated with Stripe but you still can not enter CC information?
Are you trying to charge/process a payment for a job and getting an error?
Learn how to import your customer's credit/debit card information from your Stripe account into Maidily
Your customers will receive a booking confirmation email each time a job has been created in their name
Most common reasons your customers may not be receiving email reminders
Are you having issues logging in with your username/password? Is the login page not loading?
Schedule conflict messages appear when you make changes to a job and the changes impact future jobs
Are you seeing a double charge in Stripe?
'Book Now' button or booking calculator not leading to checkout page
Did you encounter a glitch or an error? Is there something not working properly inside of Maidily?
Are you trying to assign a technician/team but it's not appearing as available?