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Text message communication templates

Take a look at our text message templates used for customer communications
Written by Mony
Updated 2 weeks ago

An integration with Twilio is required in order to use our text message functionality

In Settings -> Booking forms & Communications -> Text communications you can find 3 text message templates:

1. Customer receipt text

2. Booking reminder text

3. ETA text

  • You can preview what the text message will look like (can vary from device to device) on the right side

  • You can send yourself a test text message by clicking on the 'Send a test text message' text

  • An integration with Twilio is required in order to test
  • ETA Text uses an approximate calculation to determine the distance between the technician from the time that it is pressed in relation to the customers address. It does not account for traffic, wrecks, closed roads, or vehicles being stationary

Have more questions about our text message communications?

Email us at: help@maidily.com

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