You can leave a tip for a job in any status.

There are 2 ways that tips can be added to jobs in Maidily. 

• Customers can leave a tip by clicking 'Add a tip' on the email receipt they receive
• You can manually add tips to a job

How to manually add tips to a job:

• Click on 'Add tip' in top right corner in the job details

• Fill out the tip amount in the pop up

• Click 'Confirm' 
• The tip will appear in the right hand Payment details box

How customers can leave a tip from the email receipt:

• Make sure an email receipt is sent to the customer
• Customers can click on 'ADD TIP' at the bottom of the receipt email

• The customer will automatically receive a new receipt via email with the tip amount

Considerations:

• Tips will be split evenly among 'Teams'
• You can edit the tip amount at any time
• Tips will go directly into the payroll of the cleaners in the Payroll reporting as a separate line item

Relevant articles:

• Reporting on tips
• How to add multiple credit/debit cards to a customer
• How to add a credit/debit card to the job

Still having problems?

We have the solutions: help@maidily.com - don't be afraid to check in on us.