You can set up multiple reminders to automatically be sent to customers for their upcoming services. You can set up additional automations - learn about them here.
Reminders can be either:
- Text & Email
How to set up multiple reminders:
- Navigate to Settings -> Booking forms & Communication -> Customer reminder email
- Toggle the 'Send job reminders automatically' switch to 'Yes'
- Choose if you would like to send reminders through email, text, or both
- Choose when you would like the reminder to go out (based on the service date and arrival time)
- Click 'Add more+' to add additional reminders
- Make sure to fill out the new reminder fields out as you add them
- You can delete the last reminder section by clicking 'Delete'
Make sure to set the reminders to different dates and time for them to trigger
Do you need more help? Email us at email@example.com - I promise we don't mind