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Will my customers receive a confirmation email?

Your customers will receive a booking confirmation email each time a job has been created in their name

Written by Mony
Updated 1 month ago

Conflict in schedule

Schedule conflict messages appear when you make changes to a job and the changes impact future jobs

Written by Mony
Updated 2 months ago

Checkout page not loading from website

'Book Now' button or booking calculator not leading to checkout page

Written by Mony
Updated 2 months ago

How future jobs show up in your Maidily calendar

Learn how Maidily displays future jobs

Written by Mony
Updated 1 week ago

When do the system generated text messages get sent to the customers

How does Maidily handle the system generated text messages (reminders and receipts)

Written by Mony
Updated 1 month ago

Importing customer's credit/debit card information

Learn how to import your customer's credit/debit card information from your Stripe account into Maidily

Written by Mony
Updated 3 months ago

Double charge in Stripe?

Are you seeing a double charge in Stripe?

Written by Mony
Updated 5 months ago

How to schedule jobs for the future or in the past

Learn how to schedule jobs for the future or for the past when you create or edit a job

Written by Mony
Updated 6 months ago

Email reminders are not sending

Most common reasons your customers may not be receiving email reminders

Written by Mony
Updated 6 months ago

Logging out of Maidily

See how to log out of Maidily

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Written by Savannah
Updated 5 months ago

Login issues

Are you having issues logging in with your username/password? Is the login page not loading?

Written by Mony
Updated 1 month ago

Saving records and error pages

Learn what to do about potential issues and errors you may encounter

Written by Mony
Updated 1 month ago

Credit card field missing?

Is your account integrated with Stripe but you still can not enter CC information?

Written by Mony
Updated 1 month ago

Encountering glitches and/or errors

Did you encounter a glitch or an error? Is there something not working properly inside of Maidily?

Written by Mony
Updated 1 month ago

Credit card payments not going through?

Are you trying to charge/process a payment for a job and getting an error?

Written by Mony
Updated 1 year ago

Is the technician or team not appearing as available for a job?

Are you trying to assign a technician/team but it's not appearing as available?

Written by Mony
Updated 1 month ago

Forgot password/username

Need help logging in? Forgot your username/password?

Written by Mony
Updated 1 month ago