Welcome to our Knowledge Base :)

Text messages are not sending

Common issues with sending text reminders or ETA messages

Written by Mony
Updated 1 month ago

Logging out of Maidily

See how to log out of Maidily

Written by Savannah
Updated 3 weeks ago

Double charge in Stripe?

Are you seeing a double charge in Stripe?

Written by Mony
Updated 6 days ago

Login issues?

Are you having issues logging in? Is the page not loading?

Written by Mony
Updated 3 weeks ago

How to schedule jobs for the future or in the past

Learn how to schedule jobs for the future or for the past when you create or edit a job

Written by Mony
Updated 1 month ago

Email reminders are not sending

Most common reasons your customers may not be receiving email reminders

Written by Mony
Updated 1 month ago

Saving records and error pages

Learn what to do about potential issues and errors you may encounter

Written by Mony
Updated 1 year ago

Credit card field missing?

Is your account integrated with Stripe but you still can not enter CC information?

Written by Mony
Updated 8 months ago

Encountering glitches and/or errors?

Did you encounter a glitch or an error? Is there something not working properly inside of Maidily?

Written by Mony
Updated 10 months ago

Credit card payments not going through?

Are you trying to charge/process a payment for a job and getting an error?

Written by Mony
Updated 1 year ago

Is the technician or team not appearing as available for a job?

Are you trying to assign a technician/team but it's not appearing as available?

Written by Mony
Updated 3 months ago

Forgot password/username

Need help logging in? Forgot your username/password?

Written by Mony
Updated 10 months ago