Welcome to our Knowledge Base :)

Login issues?

Are you having issues logging in? Is the page not loading?

Written by Mony
Updated 1 month ago

Saving records and error pages

Learn what to do about potential issues and errors you may encounter

Written by Mony
Updated 10 months ago

Logging out of Maidily

See how to log out of Maidily

Written by Savannah
Updated 2 months ago

Credit card field missing?

Is your account integrated with Stripe but you still can not enter CC information?

Written by Mony
Updated 5 months ago

Encountering glitches and/or errors?

Did you encounter a glitch or an error? Is there something not working properly inside of Maidily?

Written by Mony
Updated 7 months ago

Credit card payments not going through?

Are you trying to charge/process a payment for a job and getting an error?

Written by Mony
Updated 8 months ago

Is the maid/team not appearing as available for a job?

Are you trying to assign a maid/team but it's not appearing as available?

Written by Mony
Updated 5 months ago

Forgot password/username

Need help logging in? Forgot your username/password?

Written by Mony
Updated 7 months ago