Welcome to our Knowledge Base :)

Requiring a credit/debit card for online bookings

Requiring a credit/debit card for customers booking online will turn off all other options

Written by Mony
Updated 3 weeks ago

Set the maximum number of appointments (bookings) you can handle in 1 day

You can set a limit to how many jobs you can take on in 1 day

Written by Mony
Updated 1 month ago

How to create a default checklist

You can create a default checklist from Settings that will automatically load for every job - learn how it works

Written by Mony
Updated 1 month ago

Translating customer communications to a different language

Learn how to translate customer communications (emails and booking pages) to a different language

Written by Mony
Updated 1 month ago

Require credit/debit cards at checkout

Learn how to toggle the requirement of credit/debit cards for the checkout page (Stripe connection required)

Written by Mony
Updated 3 months ago

Job estimation on booking form

Learn how to set up job estimation for your booking form

Written by Mony
Updated 1 month ago

Text message communication templates

Take a look at our text message templates used for customer communications

Written by Mony
Updated 2 weeks ago

Hiding or showing job financials (job totals)

Learn how to hide or show customer job totals/financials from your Techs

Written by Mony
Updated 5 months ago

Importing and exporting customers

Learn how to import and/or export your customers

Written by Mony
Updated 7 months ago

Payment preauthorization

Learn how to place a hold on payment (preauthorize)

Written by Mony
Updated 1 month ago

Block calendar days

Learn how to block out days on your calendar like holidays or days/times your business is closed

Written by Mony
Updated 1 year ago

Add / delete / inactivate users

Learn how to manage users in Maidily

Written by Mony
Updated 1 year ago

Setting operating hours

Learn how to set your company's operating hours

Written by Mony
Updated 1 year ago

Email communications

Learn about our customer email notification system including customer reminders, booking confirmation emails + more

Written by Mony
Updated 5 months ago

How to add a website pop up

Learn how to add in our website pop up to your website

Written by Mony
Updated 3 months ago

Job & customer reminder automation set up

Learn how to set up automated reminders for your customers and how to set up automated job charging

Written by Mony
Updated 2 weeks ago

How to change/set your arrival time options

Learn how to set up and change your arrival time options that are displayed on jobs for your customers

Written by Mony
Updated 1 year ago

Manage your Maidily subscription

Learn how to 'activate' your Maidily account or how to cancel your Maidily account (don't go!)

Written by Mony
Updated 1 week ago